v1.0 · IN FORCE SINCE 16 AUGUST 2026

Ambassador Code of Conduct

What an ambassador may say, may not say, and must do to keep young people safe.

What an ambassador is

An ambassador is a volunteer who represents Stardust in their own country and

community. You are not an employee, you are not a contractor, and you are not

paid. You also carry our name, which is why this document exists.

Read it once properly. It is short on purpose.

What you may say

You may say that you are a Stardust Ambassador, that you volunteer with

Stardust, and that you run or support Stardust activities in your area.

You may not say that you speak for Stardust, that you can commit Stardust to

anything, or that you are staff. You cannot sign anything on our behalf, agree a

partnership, accept money, or make a promise to a school, an agency or a company

that Stardust would then have to keep.

If someone wants something from Stardust, that is a good thing. Send them to us.

Telling the truth about yourself

This is the one we are strictest about, because it costs us the most.

Describe your own background accurately. Do not inflate a course into a degree,

a fellowship into employment, an internship into a role, or attendance into a

partnership. Do not imply an affiliation with a space agency, a company or a

university that you do not currently hold. Wearing the shirt is not an

affiliation.

If we find that a claim you have made about yourself is not accurate, we will

ask you about it once, directly, and your answer matters more than the original

error.

Young people

Many of the people you meet through Stardust are under 18.

  • Never arrange private one-to-one contact with a member under 18. Keep it in

Stardust channels or group settings, or include a guardian.

  • Never move a young person onto your personal number or private social account.
  • Never photograph, film, name or post about a young person without consent from

them and their guardian for that specific use.

  • Never promise a young person an opportunity, a place, a prize or an

introduction that you cannot personally guarantee.

  • If you will be working unsupervised with under-18s, you will need a criminal

record check and, where it exists locally, a vulnerable-sector or

working-with-children check, before you start.

  • If anything worries you about a young person's safety, report it the same day

to Jason Michaud, jason.m@stardustinc.ca, and to Ashley Haynes-Gibson,

ashley.hg@stardustinc.ca. Contact emergency services first if the

risk is immediate.

Using the brand

You may use the Stardust name and logo for activities you are running as an

ambassador. Ask first before using it on anything printed at scale, on

merchandise, in a press release, on a fundraising page, or alongside another

organisation's logo.

Do not register a company, domain, social account or trademark containing

"Stardust" without written permission. Do not place the Stardust name next to a

claim of affiliation with a space agency or a company, ours or yours.

Money

You cannot collect money in Stardust's name. Not donations, not sponsorship, not

ticket sales, not fees, without written authority from Stardust in advance.

If you spend your own money on an activity, that is generous, and it does not

create a debt Stardust owes you unless we agreed it in writing beforehand.

Conduct

Treat people as you would want your own family treated. No harassment, no

discrimination, no bullying, in person or online.

Do not use your ambassador position to campaign politically, to promote a

religion, to recruit for another organisation, or to sell your own products and

services to our members.

Follow the law where you are. Where local law and this code disagree, tell us

and stop, rather than guess.

Confidentiality

Some things you will see are not yours to share: member personal details,

unannounced partnerships, crew information, and anything marked confidential.

This continues after you stop being an ambassador.

Ending it

You can stop being an ambassador at any time, and we will thank you and mean it.

We can end it too, and we will normally talk to you first. We will not, where

there is a risk to a child, where a credential or affiliation has been

deliberately misrepresented, or where money has been collected in our name

without authority.

The short version

Be honest about who you are. Protect the young people in the room. Do not

promise what you cannot deliver. Ask when you are not sure.

Questions: contact@stardustinc.ca

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